Pivoting your product to AI? Here’s how to manage your engineers and balance business with innovation
For product and engineering teams, building a competitive moat is one of the most critical aspects of your work. But in the age of AI, that moat can evaporate overnight. When AI upends your product roadmap, you might realize that you need to start from scratch. Your original solution is no longer viable, so you need to build a new, AI-native product that can compete over the long term in the new technology environment. This realization puts organizations in a tough position, particularly if they have contractual obligations with their existing customers. How do you balance your engineering resources to pursue AI innovation while also supporting your existing product? How do you decide when to pull the plug and go all in on an AI solution? One year ago, my engineering team faced this exact challenge. We knew that we needed to build a new AI product to replace our existing platform, but we also had to maintain our commitments to a customer base to maintain our existing revenue. Here’...