The post-pandemic “new normal” radically reshaped the workplace with an emphasis on flexibility, hybrid or remote working, and digital rather than face-to-face interactions. Now the dust has settled, 2024 is arguably the first full year we’ll see the impact of this recalibration and the impact AI and automation will have on how we work. But a word of warning, the introduction of AI and automation will create new pressures for CIOs being pushed to do more with less/or the same. The result will be a difficult balancing act for CIOs as they juggle their organization’s need to grow, and embrace new tools, with the need to maintain a good company culture. Growth and culture: finding the perfect balance The new workplace is one where automation and AI will be front and center. This has caught the imagination of today’s CIOs looking to move faster and scale. There’s no part of the business that can’t be automated. But how can the CIO build the culture, skills, and mindset to align with thi...
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